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The Web at 25: Looking at retailers’ websites then and now
If you’re celebrating the birthday of the World Wide Web today – the anniversary of the day in 1989 that Sir Tim Berners-Lee wrote a paper proposing the system that transformed the Internet – then...
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Five top trends from PSFK’s Future of Retail 2014
PSFK Founder and President Piers Fawkes It doesn’t matter if you’re a small e-commerce startup or an established omnichannel giant: Success in 2014 requires an obsession with creating unique shopping...
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The state of mobile shopping
We’ve heard all kinds of metaphors to refer to “mobile” – everything from “glue” and “electricity” to “connective tissue.” Whichever works for you, the point is that in just a few years, mobile devices...
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Online shopping expectations for Easter 2014
With a tough winter loosening its grip, spring has never felt so good – and Easter shoppers are ready to celebrate. According to NRF’s Easter consumer survey conducted by Prosper Insights &...
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Five digital positions on retailers’ “must hire” list
The retail industry has added more than 200,000 jobs over the past year, but – despite the popular image of the industry – 44 percent of retail employees do not work in a sales position. So, what are...
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True life: I’m a software engineer in retail
It’s not common knowledge, but the retail industry employs more engineers than Silicon Valley. While this stat might shock those outside of the industry, key e-commerce players like Gilt, Zappos and...
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Shop.org Think Tank: Retail CEOs must cultivate more “digital” talent
Over the past 18 months, Shop.org has thought a lot about organizational structure – particularly, the “digital effect” on retailers and how they are evolving to build a less silo-ed team around a...
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Survey: Three in 10 shoppers to buy Mother’s Day gifts online
Mother’s Day is only a few weeks away, which means it’s time for the release the annual Mother’s Day spending survey conducted by Prosper Insights and Analytics for NRF and Shop.org. Online shoppers...
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Career ladders? So, passé: Five retailers with non-linear career paths
HSNi CEO Mindy Grossman had a piece of advice for the more than 250 college students she addressed at the 2013 Shop.org Summit Student Program: “Don’t think of your career as a linear path. Think of it...
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How three CEOs are leading their companies to a customer-centric future
Download the case study Imagine you’re a retail CEO. What’s your greatest challenge at work these days? To be fair, it’s likely many things. Still, our sense is that the strongest mandate from our...
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